Privacy policy

This site is run by Heather L. Miller, doing business as ADORN ("I", "me"). This policy explains what information I collect through this website, what I do with it, and the choices you have. If you have a question about any of it, email hlmadorndesigns@gmail.com.

What I collect

Information you give me. When you use the Start Your Project quiz, the pre‑call questionnaire or the style and project questionnaire, I receive what you type in. Depending on the form, that can include your name, email address, phone number, general location, details about your home and the room (measurements, features, what is staying and going), your style preferences, budget and timeline, and links you choose to share to photos, video or inspiration boards. If you email me, I receive your email and anything in it.

Information collected automatically. This site does not use cookies, analytics, advertising pixels or any other tracking tools. Like any website, the company that hosts it (Vercel) automatically records basic technical information when a page loads, such as your IP address, browser type and the page requested. Those records are used to deliver the site and keep it secure.

How I use it

• To reply to you and recommend a package
• To prepare for a consultation and to design your space
• To schedule calls and send you your design files
• To keep basic records of the work I have done

I do not sell your personal information, and I do not share it with anyone for advertising.

Who else handles it

A few service providers handle information on my behalf, only so the site and my business can work:

• Resend delivers form submissions to my email inbox. It also sends you the confirmation email after you submit.
• Google (Gmail) is where those submissions and emails are stored.
• Vercel hosts this website.

I may also disclose information if the law requires it. Design packages include links to retailers. When you follow one, you are on that retailer's site and its own privacy policy applies.

How long I keep it

I keep your information for as long as I need it to work with you, and afterwards for as long as is reasonable for my business records. You can ask me to delete it at any time.

Your choices

You can ask to see the personal information I hold about you, to correct it, or to delete it, by emailing hlmadorndesigns@gmail.com. I will respond within 30 days. I will not treat you differently for making a request. California residents have these rights under California law, and I extend them to everyone.

Do Not Track. Because this site does not track you, browser Do Not Track signals do not change how it works.

Security

I take reasonable steps to protect what you send me, and the site is served over an encrypted connection. Email is never perfectly secure, so please do not send payment card numbers, passwords or other sensitive details through the forms.

Children

This site is meant for adults. I do not knowingly collect information from anyone under 16. If you believe a child has sent me information, email me and I will delete it.

Changes

If I change this policy, I will post the new version here with a new effective date.

Contact

Heather L. Miller, ADORN
hlmadorndesigns@gmail.com